Product: From concept to success with confident decisions

  • Identify the strengths and weaknesses of your products
  • Assess pre- and post-product launches
  • Develop innovative product offerings
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We support the most forward-thinking product teams in the world

Discover why product teams choose Wonderflow

Transform & Elevate

Transform your under- performing products and elevate superstars

Enhance the performance of both top-performing products and low-performing products. By leveraging customer feedback analysis, Wonderflow enables brands like yours to make data-driven decisions that drive improvements and optimize your product portfolio.
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Compete & Win

Discover your brand's competitive edge

With robust feedback analysis capabilities, companies can gain valuable insights into their competitors' strengths, weaknesses, and customer perceptions. We offer a clear picture of how customers perceive competing products or services, leveraging feedback from multiple sources such as reviews, customer care calls, and surveys.
Adapt & Deliver

Optimize products and services to meet evolving customer needs

With Wonderflow, businesses gain a comprehensive view of how customers perceive their products and services. This data-driven approach enables informed decisions for product and service improvements based on patterns and trends.
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Our key features you'll use

Benchmarking

Easily collect and sync feedback from various proprietary touch points, providing a unified view of your data. such as NPS and customer care feedback —through our API infrastructure and connector ecosystem.

Trends & Evolution

With Wonderflow, you gain access to historical data, enabling you to explore consumer insights and monitor trends across any time frame.  Effortlessly compare year-over-year performance or benchmark against top competitors to uncover the precise insights needed for informed go-to-market strategies and product decisions.

Custom Boards

Boards are personalized dashboards within our SaaS platform that allow users to pin or organize essential insights and analyses from customer feedback. With custom boards, every user can create their own tailored views, keeping all key metrics and trends in one place. This ensures quick, easy access to the insights that matter most for informed decision-making.

Metadata Enrichment

With Wonderflow, you can enrich customer feedback at the SKU level by integrating valuable metadata, enabling deeper, more actionable insights beyond the qualitative information derived from reviews. By incorporating sales data, pricing, demographic information, or NPS data, you gain a comprehensive view of product performance and customer sentiment.

Product Marketplace

Wonderflow’s product marketplace showcases millions of indexed products, providing detailed information across diverse categories. Powered by advanced AI, it consolidates data from hundreds of webshops, automatically organizing it into cohesive products..

High-frequency Tracking

Keep up-to-date with our real-time product data tracking and monitoring system. Receive important product data shifts throughout the day, and never miss an update.
Get started with Wonderflow to create better products users will love
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Where product teams leverage Wonderflow

Trust successful AI decision-makers
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“The value of Wonderflow extends across our organizations, supporting our CX, Product Development, Marketing, and eCommerce teams.”

Brian Wolfe

VP of Global CX & Quality

“In my role, it would be about making sure that we understand how we compare versus the competition. I don’t think a marketer can do this without Wonderflow.”

Daniela Fleig

Growth Marketing Leader

“We can simply ask Wonderflow, what can I do to improve my product to beat this specific competitor and improve the consumer experience.”

Anthony Chang

Business Lead for Consumer Insights

“Today we comprehend what consumers want in 6 languages, 13 territories, across 50 channels. With Wonderflow, we include the VoC in decision-making!”

Delphine Romang

Global B2C Digital & Social Experience Lead

Wonderflow Insight Lab

Meet the Insights Lab: Your ally for unlocking the power of the VoC

The Insights Lab works with our customers supporting them in extracting insights and knowledge from our product dashboard, the Wonderboard, by answering their most relevant business questions and guiding them on how to get the most out of the voice of the customer.
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Take the next step in consumer intelligence

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  • How industry leaders use our AI to drive growth and innovation
  • A guided tour of our platform, showcasing key features and how various departments can benefit from actionable insights
  • A live analysis of one of your products or a competitor’s to showcase data-driven decision-making
  • Expert answers to your questions about our product and the VoC landscape

Let’s turn customer feedback into your competitive advantage.

Book your personalized walkthrough with an Insight Consultant

The AI platform that transforms customer feedback into actionable insights

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