Build better products with
AI consumer intelligence

Wonderflow’s AI-powered consumer insights platform transforms raw customer feedback from any source —ratings and reviews, surveys, support interactions — into valuable, actionable insights.

We support the world's best consumer-centric brands

Transform scattered feedback into actionable insights

Aggregate

Analyse

Activate

Collect online reviews & conversations for millions of products from +1000 web-shops, connect feedback from any proprietary touchpoint & plug in quantitative data

Index and analyze feedback with high-resolution, customizable sentiment analysis powered by industry-vetted AI

Make VoC insights accessible to everyone — from frontline teams to executives — through  customizable dashboard, API feed, and conversational AI Agent

Transform scattered feedback into clear insights

Aggregate

Collect online reviews & conversations for millions of products from +1000 web-shops, connect feedback from any proprietary touchpoint & plug in quantitative data

Analyse

Index and analyze feedback with high-resolution, customizable sentiment analysis powered by industry-vetted AI

Activate

Make VoC insights accessible to everyone — from frontline teams to executives — through customizable dashboard, API feed, and conversational AI Agent

Discover why enterprises choose Wonderflow

Quality First

Trusted insights, built from the source

Wonderflow owns every stage of the data supply chain. It means we can control quality at each step, from data collection to reporting, ensuring our insights meet the highest standards for enterprise customers.
Dashboard mockup
Dashboard mockup
Enterprise Customizability

A customizable platform for unique business needs

Every client is unique, and so is their data. Wonderflow’s platform is fully customizable, offering flexibility in feedback sources, analysis models, and reporting structures to fit your industry’s specific needs.
Aggregate Feedback

Aggregate reviews for a unified customer experience

By aggregating all customer feedback sources, Wonderflow provides a comprehensive view that enables brands to enhance the customer experience across the entire touch-points spectrum.
Dashboard mockup

One platform, specific insights for every team

Consumer Insights

  • Spot market trends and key segments
  • Gain insights on competition and market
  • Analyze consumer preferences for millions of products by category, brand, and SKUs
Learn More

Product

  • Identify and prioritize product features
  • Uncover new innovation opportunities
  • Monitor post-launch performance with daily data refresh
Learn More

Marketing

  • Refine messaging and campaigns
  • Strengthen brand positioning
  • Optimize targeting and segmentation
Learn More

Customer Care

  • Reduce contact center costs
  • Improve call center agent efficiency and productivity
  • Boost customer satisfaction, retention, and loyalty
Learn More

eCommerce

  • Improve PDPs to resonate with target customers
  • Gain channel efficiency
  • Optimize your product offerings by retailer
Learn More

Discover what your customers like (and don't) about a brand or product

Access category- to SKU-level insights instantly

Our AI cleans, indexes, and enriches feedback, enabling quick aggregation for deep-dives or high-level trends — all in just a few clicks.

Benchmark against competitors

Compare against the best and worst leaders in your industry, analyzing by category- to SKU-levels.

Effortless review analysis with AI-powered summaries

Easily breeze through reviews with clear insights and AI-generated summaries — no tech skills needed, all in one platform.

Segment customer feedback your way with AI

Use AI-driven metadata and custom tags to filter insights across any dimension — from demographics to internal categories.

Predict the rating impact of your actions

Predict how feature modifications will influence customer satisfaction and improve product ratings.

100% customizable reporting experience

Create fully customizable reports by crafting charts, KPIs, and shareable interactive boards — all in just a few clicks.

Discover Wonderflow’s full suite of features and modules

Trust successful AI decision-makers
‍

“The value of Wonderflow extends across our organizations, supporting our CX, Product Development, Marketing, and eCommerce teams.”

Brian Wolfe

VP of Global CX & Quality

“In my role, it would be about making sure that we understand how we compare versus the competition. I don’t think a marketer can do this without Wonderflow.”

Daniela Fleig

Growth Marketing Leader

“We can simply ask Wonderflow, what can I do to improve my product to beat this specific competitor and improve the consumer experience.”

Anthony Chang

Business Lead for Consumer Insights

“Today we comprehend what consumers want in 6 languages, 13 territories, across 50 channels. With Wonderflow, we include the VoC in decision-making!”

Delphine Romang

Global B2C Digital & Social Experience Lead

“Wonderflow's user-friendly interface helps us uncover key consumer pain points, enabling us to create innovative products that enhance our consumers' lives—truly turning houses into homes.”

Ajay Ochani

Product Owner: VoC Insights & Analytics, Consumer Care

“With Wonderflow, we seamlessly integrate Voice of Consumer (VoC) into our strategy, turning raw feedback into actionable intelligence across teams. Wonderflow ensures we’re always ahead and consistently winning.”

Mert SARIIŞIK

Senior Lead – Insights & Marketing Analytics

Take the next step in consumer intelligence

‍

  • How industry leaders use our AI to drive growth and innovation
  • A guided tour of our platform, showcasing key features and how various departments can benefit from actionable insights
  • A live analysis of one of your products or a competitor’s to showcase data-driven decision-making
  • Expert answers to your questions about our product and the VoC landscape

Let’s turn customer feedback into your competitive advantage.

Book your personalized walkthrough with an Insight Consultant

The AI platform that transforms customer feedback into actionable insights

Product
Customer InsightsReview AnalysisSentiment AnalysisVoice of Customer
Insights Lab
Solution
Consumer InsightsProductMarketingCustomer CareeCommerce
Events
Resources
VoC ReportsAnalyst ReportsBlog
Company
AboutCareersContact